Privacy policy
Liquid Portfolio ("we," "us," or "our") is committed to protecting the privacy of our customers and users of liquidportfolio.ca (the "Website"). This Privacy Policy explains how we collect, use, and disclose information.
Privacy Commitment
We value trust and strive to maintain strong privacy practices. This Website is intended for individuals 19 years of age or older.
Information We Collect
We may collect personal information when users interact with the Website, including but not limited to:
- Name
- Email address
- Postal address
- Phone number
- IP address
- Credit card and billing information
We may also collect data about Website usage, including tracking IDs through cookies.
Cookies & Log Files
Cookies are small data files stored on your device. We use:
- Session Cookies (deleted when you close your browser) to track preferences and optimize performance.
- Persistent Cookies (stored longer) for login preferences and security.
We may also use log files that track:
- IP addresses
- Browser types
- ISP details
- Entry/exit pages
- Platform type
- Time stamps and click activity
This information helps us analyze trends, administer the Website, and improve user experience. None of this data is linked to personally identifiable information.
How We Use This Information
We may use your personal information to:
- Contact you regarding products and services
- Improve website functionality and services
- Conduct marketing, research, and advertising (with your consent)
We do not sell or share your personal data with third parties unless explicitly authorized by you.
Disclosure of Information
We may share anonymous, aggregate data with investors or partners.
In some cases, we work with third-party service providers to manage and analyze customer data securely. These providers are bound by strict confidentiality agreements and may not share your data.
We may also disclose personal information when required by law or if necessary to comply with legal processes.
Special Offers & Updates
Customers may receive updates on products, services, and promotions. You may opt out of promotional communications at any time.
Service Announcements
On rare occasions, we may send service-related communications, such as maintenance notifications. These are not promotional, and users cannot opt out except by deactivating their account.
Security & Data Protection
We use industry-standard security measures to safeguard personal data. While we take reasonable precautions, we cannot guarantee complete protection against data breaches. Sensitive information, such as credit card details, is encrypted for security.
You are responsible for maintaining the confidentiality of your login credentials. Always log out after using the Website, even on personal devices.
Changes to This Policy
We reserve the right to modify this Privacy Policy at any time. Continued use of the Website signifies acceptance of updates.
Contact Us
For any questions regarding this Privacy Policy, please email info@liquidportfolio.ca.